Frequently Asked Questions (FAQs)
We would require one month to start collection after the agreement (SWTTA or SWRRA) signing. After signing SWTTA/SWRRA, we need to get LHDN stamping and TWG approval from DOE. Next, we would require our customers to raise DCTI for collection requests, 10 days prior to collection. For the first collection, our Sales representative will be there to assist you.